Shipping policy
Shipping & Returns
PROCESSING
Typical processing includes orders processed + shipped within 1-5 business days. Please allow for additional processing time around major sales or during holidays.
We are unable to guarantee changes once an order is placed, however if you need a hand, please email heyyallcreations.com with as many details as possible and we'll try our best.
DOMESTIC SHIPPING
Once picked up and scanned in by our carrier, transit times will vary depending on shipping method + delivery destination.
Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
SHIPPING TIMES
Please be aware shipping times vary and estimated delivery dates are just estimates. There are no guaranteed delivery dates, so please plan ahead appropriately. We do our best to ship orders quickly but have no control after handing off to a carrier. Also, keep in mind delivery times are based on business days.
For example, orders placed on Thursday or Friday with UPS 2-Day will likely arrive the following Monday or Tuesday, and will not arrive Saturday or Sunday.
This is our carrier's shipping policy, and once a package is shipped from our HQ, delivery is unfortunately out of our hands. For more info or help with your order, email our Customer Care team at heyyallcreations@gmail.com
INTERNATIONAL ORDERS
We are not currently offering international shipping outside of the U.S. but if/when we do, those exception destinations will be listed here. Shipping rates are calculated by weight + delivery destination.
CURRENTLY SHIPPING TO:
U.S. (the lower 48)